Sidlerhandmade

Last updated: 17 February 2026

1. Overview

These Terms & Conditions govern the use of this website and the purchase of products from Sidlerhandmade.

By accessing this website and placing an order, you agree to be bound by these Terms & Conditions.

This website is operated by Sidlerhandmade, based in Switzerland.
Contact: info@sidlerhandmade.com

2. Eligibility

By placing an order on this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

You agree to provide accurate and complete information when making a purchase.

3. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent purposes
  • Attempt to gain unauthorized access to the website
  • Interfere with the security or functionality of the website
  • Reproduce, copy, distribute, or exploit any content without written permission

We reserve the right to refuse service to anyone at our discretion.

4. Product Information

All products are handmade. Slight variations in color, shape, or finish may occur. These variations are not considered defects but part of the artisanal nature of the item.

We make every effort to display product colors accurately. However, colors may vary depending on screen settings.

Customers are responsible for ensuring proper handling and use of the products.

5. Pricing & Payments

All prices are listed in the currency indicated on the website.

We reserve the right to modify prices at any time without prior notice.

Payment must be completed at checkout through secure third-party payment providers.

We do not store full payment information.

6. Orders

After placing an order, you will receive a confirmation email.

We reserve the right to cancel or refuse any order in cases including, but not limited to:

  • Incorrect pricing
  • Suspicion of fraud
  • Product unavailability
  • Violation of these Terms

If payment has already been made, a full refund will be issued.

7. Shipping

Shipping times are estimates and not guaranteed.

Sidlerhandmade is not responsible for:

  • Postal or courier delays
  • Customs clearance delays
  • Incorrect addresses provided by the customer

Customers are responsible for any customs duties, import taxes, or VAT applied by their country.

For full details, please refer to our Shipping Policy.

8. Returns & Refunds

Please refer to our separate Refund & Returns Policy for detailed information.

9. Intellectual Property

All content on this website, including but not limited to designs, product concepts, images, text, branding, logos, and product photography, is the intellectual property of Sidlerhandmade.

Any reproduction, copying, modification, distribution, or commercial use without prior written consent is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Sidlerhandmade shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or revenue
  • Delays caused by third parties
  • Misuse or improper handling of products

Our total liability shall not exceed the amount paid for the purchased product.

11. Governing Law

These Terms & Conditions are governed by the laws of Switzerland.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts in Switzerland.

12. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes will become effective once published on this page.

Contact

For questions regarding these Terms & Conditions:

📩 info@sidlerhandmade.com